You will receive a notification email when you have consumed 80% of your balance. There is the possibility of receiving a “notification by SMS”. This notification is activated from the section “Configuration" option on the User’s Web. The sending of these notifications by SMS consume credits.
My subscription plan includes some pages of sending and receiving faxes. What happens if I do not have enough credits to receive faxes?
Faxes are received but will not be delivered until you top up with the necessary credits.
When you want to receive a Fax and you do not have enough credits to do so in your subscription, it will take them from your sending credits. eComFax will save the faxes up to a maximum of 30 days.
When sending a fax you receive a notification saying that the fax could not be sent due to insufficient balance.
This occurs because you do not have a sufficient balance and you would have to top up the balance or wait until the end of the month so that your subscription is renewed automatically and you are assigned new credits.